Watchers of the B2B payments space already know how overwhelming the power of inertia can be. The great digitization that was supposed to drive out reams of paper has long been promised, but somehow never quite shows up. Paper checks always seem to stick around for another year, as digital progress crawls forward by inches. But that was before COVID-19 showed up and changed the calculation, Dwolla CEO Brady Harris told Karen Webster in a recent fireside chat.
Once it became clear that the pandemic wasn’t a temporary hiccup that companies could survive